SerVision MVG 400 Guide de l'utilisateur télécharger pdf (Page 189)

SerVision MVG 400 System Guide

Troubleshooting 189

13. Problem:

The LEDs on the front panel of the unit light up, but the unit cannot be accessed by any

external devices.

Solutions:

Restart the unit and observe the LEDs on the front panel. The normal power-up sequence

includes a number of flashes of these LEDs: The Power (right) LED starts out green,

flashes orange, turns green again, flashes five times, and, finally, when the start-up

process is completed and the unit is operating normally, blinks every second. Before the

five flashes of the Power LED, the HDD (left) LED flashes red once.

• If the unit completes part of the start-up sequence and then restarts without

completing the process – the unit restarts before the HDD LED flashes or after the

five flashes of the Power LED – try reinstalling the firmware using Catch Boot.

Additional information: Catch Boot Option, page 168

• If the unit completes the entire start-up sequence and then restarts, try restoring the

factory settings.

Additional information: Restoring Factory Settings, page 155

• If the Power (right) LED displays as a solid green at power-up, or displays as a solid

green and then a solid orange but does not flash, the unit is unusable. Contact your

vendor for additional assistance.

14. Problem:

The unit does not turn on – the LEDs on the front panel do not light up and the unit

cannot be accessed by any external devices.

Solutions:

• Check the power connections and cables.

• Contact your vendor for assistance.

Note: Do not open the MVG 400. It contains no user-serviceable parts.

15. Problem:

The unit disconnects and reconnects from the MultiClient every few minutes.

Solutions:

• Check that the external LAN connection is connected to the Ethernet(Out) connector

on the rear of the unit.

• Contact your vendor for assistance.

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SerVision MVG 400 Guide de l'utilisateur Page 189